GiftCards.com is a website that makes it possible for you to purchase gift cards from various retailers gathered in one place and earn rewards. Giftcard.com believes that with the right image, and message, impersonal gift cards can turn into a personal, warm, and thoughtful gift option for friends and family for birthdays or the holiday season.
Despite this beautiful concept, the giftcard.com website is rife with negative reviews. This article looks into the question, “is GiftCard.com a scam?”.
What is giftCard.com?
Giftcard.com was founded in 1999 under the name directCertificates.com. It was purchased by the Blackhawk network in 2008. This led to the company’s pivot into the gift card retailing business. Their services include prepaid cards from visas and Mastercard.
Customers can choose the type of card they want and either decide to personalize it or use one of the over 10,000 available images. The card’s value is determined after the image is chosen; this could be between 20 to 500 dollars. They can personalize the card further by adding the recipient’s personal information such as name and a short message.
How much your gift card will cost depends on the value you choose and the different service fees required from the type of card you choose.
How does giftCards.com work?
Shopping on gift card.com is easy to navigate, especially for people who shop online frequently. Varieties of gift cards can be shopped from the hundreds of brands available on the home page. In addition, gift cards can be gotten at a discount from the discount gift cards page. The discount cards can vary and get as high as 35%.
Giftcards has an excellent range of gift card options that customers can choose from. But, first, you need to browse their catalog and pick the card you want.
After choosing the card you want, you set the amount you would like to load on the card and then add it to your cart. You can also add a personal message, a personal photo, or a specific photo related to them.giftcard.com has made personalizing your card easy. Also, it is possible to select from an extensive range of gift cards on the website and give it warmth by adding your personal preference. Once you are done with personalizing your card, you can add them to your cart.
You can purchase as many cards as you want at once and set them to the different recipients. The payment page is secure and easy to navigate, so when you are done and ready to pay, you can link your electronic card, and the gift card will be sent to your email. If a physical card is picked, you would pick a shipping method and list a shipping address. It takes about 4-9 business days to receive.
Discounted gift cards have the option of being returned for a full refund without the shipping cost within one year. However, if they were discounted e-gift cards, the refund option is not available to them, nor can it be exchanged.
All other cards have the option to be canceled at any time on the same day that you placed the order. However, once the order has been fulfilled, it cannot be canceled, exchanged, or refunded.
It is important to mention that your cards are prohibited by federal law from expiring for at least five years from the day of purchase. This gives customers or recipients ample time to use the cards before they expire.
Giftcard.com reward program
This website offers a reward point called G-Money rewards. These reward points accrue with each purchase. Reward point motivates customers to buy a gift card from giftcard.com instead of buying directly from the retailer.
Customers can earn G-Money by making purchases, referring friends, making use of the mobile app, or linking to their Facebook accounts. However, reward points gotten varies from a retailer.
G-Money rewards do not expire until after seven years after they are earned. This gives users enough time to redeem them. In addition, customers can check their g-money rewards balance on the manage account option on the website.
Mobile app
Giftcard.com. Has a mobile app for customers to use. The app is available on the play store as “buy personalized gift cards.” The app offers you the option of purchasing gift cards at full face value. Unfortunately, the app doesn’t offer discounted gift cards.
Giftcard.com requirements
Only customers 18 years and older, U.S, or legal immigrants, and are in possession of a valid U.S address are allowed to use giftcard.com. Users are allowed to either purchase physical or digital gift cards, all of which give you the option to personalize.
The minimum card balance available on a gift card is 10 dollars, while the maximum is 500 dollars.
Giftcards.com. Asks users to pay additional charges on some of their products. For example, a 10-75 dollars master card gift card will carry a $3 extra cost. The prepaid or Mastercard comes with a purchasing fee that varies on the amount loaded on the card. You are also charged a fee if you decide to pick the electronic card option instead of the physical card, which also comes with shipping costs.
Reputation
People frequently ask online, “is GiftCard.com a scam?” Although gift card claims to be the leading supplier of gift cards on their website, there have been mixed reviews from customers, which has prompted this question. They complain that there are issues with timely shipping and collecting refunds after customers cancel an order on the same day. In addition, they stated that it took repeated calls to get giftcard.com to heed their request.
Customers who sell cards to this company also complain about the length of time it takes to get paid for their cards.
Security
Gift card is relatively safe, with the only issues coming from collecting payments and refunds. These two issues require repeated phone calls to customer service. In addition, many people have issues with their orders being rejected for security reasons, but they are not usually not debited. Apart from these issues, giftcard.com is safe to use and link your card with.
Customer service
There have been mixed online reviews online about the efficiency of customer support at ggiftcard.com. “Is GiftCard.com a scam” questions are frequently asked online as a result of instances of untimely shipping and refund time frames. Consumers have complained about not being able to get their refund after they cancel until after constant calls.
The customer support team cannot also help with technical issues when the sites go down. Customers are still advised to reach the Giftcards.com team by sending them emails at Refunds@GiftCards.com. For refund issues, you can call them on the numbers found at their sites.
Pros
Although giftcards.com has mixed reviews online, it has areas where it absolutely excels. Here are some of the pros.
Discounted cards- discounted cards allow customers to save costs by giving discounts on gift cards. Users have been said save about 25%, which is a relatively large amount of money.
Variety of retailers -Giftcards.com. Allows you to browse through a collection of gift cards that are offered by a variety of retailers from the store. You also have the option of selecting a digital or physical card. They also offer visa and master card options which makes them the best in terms of options.
The personalization-the best feature of giftcard.com.is the personalization feature. It changed how gift cards are perceived as a gift option. Customers are now able to make their gift cards personal and thoughtful by adding special messages and personal photos.
Cons
Giftcards.com. Is not recognized by the BBB. Neither does it have an official review. Does this raise the question of the legitimacy of giftcard.com?
The Giftcard.com website is rife with scathing reviews. This puts new customers off and discourages them from trying to use the website. In addition, complaints like cancellation of orders or unannounced website downtime contribute to these negative reviews.
Giftcard.com customer supports are unable to fix technical issues. As a result, the Giftcard.com website is prone to crashing unannounced for a long time. This causes the customers not to be able to order cards or to the cancellation of already placed orders. This frequent crashing and canceling of orders have led people to ask if GiftCard.com is a scam.
Conclusion
Giftcard.com is a safe website where people can order a variety of gift cards and personalize them. The appeal of this app is in its ease of use. Orders can be made last minute, but you would have to make that an electronic card. Being able to browse the variety of cards in one place adds to the convenience that the apps offer. However, giftcards.com would have to improve its customer service network and reliability to improve its ratings online.
Their customer support would also have to work on the long periods of unexplained downtime and canceled orders. This causes frustration for customers, which drives customers to look for and get even more customers. But in the meantime, if you are looking for where to get personalized gift cards, this website is still the best for you without the occasional inconveniences.